If you are a UK/EU consumer, you have the legal right to cancel your order within 14 days following your receipt or physical possession of the Products from us or when a third party other than the carrier and indicated by you receives or has physical possession of the Products. We will refund the product for you. However, you are responsible for covering the costs of returning of goods.
Returns & exchanges
The customer service of Viola Ceramics Studio can be found at this address:
Viola Ceramics Studio
Freestone Road, Studio G12 – FREESTONE STUDIOS,
Bristol / United Kingdom